08007613372: Why Is SKY Contacting You? – Find Out Here!

Receiving a call from an unknown number can be unsettling, especially when it comes from 08007613372. Many Sky customers have reported receiving calls from this number, leading to concerns about whether it’s a genuine Sky contact or a potential scam.

If you’ve recently been called by 08007613372, this article will help you understand why Sky may be contacting you, whether the call is legitimate, and what actions you should take.

Who Is Calling from 08007613372?

The number 08007613372 is officially associated with Sky, one of the UK’s leading providers of broadband, TV, and mobile services.

Many customers receive calls from this number, often for legitimate reasons such as account updates, billing inquiries, or service upgrades.

However, due to the rising number of scam calls in the UK, it’s always advisable to verify any unexpected contact from service providers.

Sky has confirmed that 08007613372 is an authorised contact number they use.

That being said, scammers have the ability to spoof legitimate numbers, meaning they can make it appear as though they are calling from a recognised Sky number when, in reality, they are not.

If you ever receive a call from this number and feel uncertain, it’s best to take precautionary measures before engaging in any conversation.

Who Is Sky?

Sky UK Limited, trading as Sky, is one of the UK’s leading broadcasters and telecommunications companies, offering a range of services, including television, broadband, fixed-line telephone, and mobile services.

It serves both consumers and businesses, making it a key player in the UK’s digital and media landscape.

A Brief History of Sky

• Founded: 2 November 1990
• Founder: Keith Rupert Murdoch
• Headquarters: London, United Kingdom
• Former Name: British Sky Broadcasting Ltd (BSkyB)

Sky was initially formed through a merger between Sky Television and British Satellite Broadcasting. Over the years, it expanded its offerings beyond satellite television, becoming a major broadband and mobile provider.

Sky’s Parent Company and Global Presence

Sky operates as a subsidiary of Sky Group, which was acquired by Comcast in 2018.

Comcast’s ownership brought technological advancements and new content collaborations, strengthening Sky’s position in the UK and European markets.

Sky’s Key Services and Subsidiaries

• Sky TV: Premium satellite and streaming television services.
• Sky Broadband: Internet services with fibre and standard broadband options.
• Sky Mobile: Mobile phone contracts and SIM-only plans.
• Sky Ireland: A division serving Irish customers.
• NOW: A streaming service offering flexible TV subscriptions.
• The Cloud: A public Wi-Fi provider.

Sky continues to be a pioneer in digital entertainment, offering cutting-edge technology and high-quality content across multiple platforms.

Is 08007613372 a Genuine Sky Contact Number?

Yes, Sky officially uses 08007613372 to reach out to its customers. The company often contacts individuals regarding their services, payments, and promotions.

However, since fraudulent activities have increased, it is always wise to authenticate the caller before disclosing any personal or financial information.

The best way to verify if the call is genuinely from Sky is by checking your Sky account notifications, official website, or calling Sky customer service directly.

If Sky truly needs to speak with you, there will often be a record of the issue on their online portal or through a message on your registered email.

Another reliable method to confirm the legitimacy of the call is to hang up and independently dial Sky’s customer support number, which can be found on their website or billing statements.

If the call was genuine, Sky’s representatives will be able to verify the reason for reaching out to you.

Why Might Sky Be Calling You from 08007613372?

If you receive a call from 08007613372, it is likely from Sky UK Limited, as this is one of their official contact numbers. Sky may call for a variety of reasons, ranging from account-related updates to promotional offers.

However, it is always advisable to verify the legitimacy of the call before sharing any personal information. Below are the most common reasons why Sky might be contacting you.

1. Sky Account Verification

Sky may call to confirm recent changes to your account, especially if you have:

• Signed up for a new Sky subscription.
• Upgraded or changed your existing TV, broadband, or mobile plan.
• Requested a password reset or changed login credentials.
• Reported any suspicious activity on your Sky account.

Account verification calls are usually brief and straightforward, with Sky representatives only asking for necessary details.

If you’re unsure whether the call is genuine, you can verify your account activity by logging into your Sky online portal.

2. Payment and Billing Issues

Another common reason Sky may call is to discuss billing or payment-related matters. This could include:

• An outstanding bill or missed payment.
• Issues with your direct debit or card payment.
• Changes in pricing or updates to billing policies.

While Sky may remind customers about pending payments, they will never ask for full bank details over the phone. If you receive such a request, hang up and contact Sky directly through their official customer service number.

3. Service Upgrades and Exclusive Offers

Sky frequently contacts customers to inform them about promotional deals and service upgrades. Some common offers include:

• Discounted TV packages for loyal customers.
• Broadband speed upgrades for better internet performance.
• New mobile plans with better data allowances.

If you’re interested in an offer, it’s best to verify it on Sky’s official website before making any commitments.

4. Technical Support or Broadband Issues

If there has been a service outage, reported issue, or scheduled maintenance in your area, Sky might call to provide updates or troubleshooting solutions.

If you’ve previously raised a complaint about broadband speed or connectivity issues, Sky may be following up to ensure the problem has been resolved.

5. Customer Surveys and Feedback Requests

Sky values customer feedback and occasionally conducts surveys to improve its services. These surveys are often optional, and you can choose to decline participation.

If the purpose of the call isn’t clear or seems suspicious, always verify it directly with Sky’s official customer service.

What Should You Do If You Missed a Call from 08007613372?

If you miss a call from 08007613372, there are a few steps you can take to determine whether it was important:

• Check Your Voicemail: If the call was legitimate, Sky might leave a voicemail explaining why they tried to reach you.
• Look for Emails or SMS Notifications: Sometimes, Sky will follow up with an email or text message if they were unable to contact you by phone.
• Log Into Your Sky Account: If the call was regarding an urgent matter such as a billing issue or service update, you may see a notification on your Sky account dashboard.
• Call Sky Customer Support: If you believe the call was important, it’s best to contact Sky directly using the customer service number available on their official website.

If you receive multiple missed calls from 08007613372, but there are no notifications from Sky on your account, it could be a marketing call or even a scam attempt. In such cases, it’s advisable to proceed with caution.

How Can You Verify If a Call from 08007613372 Is Legitimate?

Check Sky’s Official Website

Sky regularly updates its list of official contact numbers on its website. Before returning a call from 08007613372, you can verify whether it is still listed as a genuine Sky number.

Call Sky Customer Service

If you’re ever in doubt, the safest approach is to call Sky’s customer service directly. A representative can confirm whether they recently tried to contact you and provide clarification on the matter.

Look Out for Scam Warning Signs

• The caller pressures you to provide financial details.
• They claim there is an urgent issue with your account and demand immediate action.
• They refuse to provide verification when asked.

If any of these red flags appear during the conversation, it’s best to hang up immediately.

Could 08007613372 Be a Scam Call?

While 08007613372 is a known Sky contact number, scammers can manipulate caller ID systems to make fraudulent calls appear as though they are coming from a trusted source.

Common Scam Tactics

• Pretending to be Sky representatives and asking for personal or financial information.
• Offering fake promotions or discounts to trick you into sharing sensitive data.
• Threatening service disconnection unless immediate payment is made.

How to Spot Fraudulent Calls?

• The caller asks for your password or full bank details over the phone.
• They become aggressive or impatient if you hesitate to provide information.
• The offer or issue they mention isn’t reflected on your Sky account when you check online.

Steps to Protect Yourself

• Never share sensitive information over the phone.
• If in doubt, hang up and contact Sky customer support yourself.
• Report suspected scams to Action Fraud UK.

How Can You Stop Unwanted Calls from 08007613372?

• Blocking the Number: Most mobile devices allow users to block specific numbers to prevent future calls. If you no longer wish to receive calls from 08007613372, you can block the number through your phone settings.
• Contacting Sky Customer Service: You can request Sky to remove your contact details from their marketing call list by calling their support team. This will stop promotional calls, but you may still receive important service-related communications.
• Registering with TPS (Telephone Preference Service): The Telephone Preference Service (TPS) allows UK consumers to opt out of unsolicited sales calls. If you register your number with TPS, Sky and other companies are legally required to stop making marketing calls to you.

How Do You Contact Sky Customer Support Directly?

Always ensure you are using official Sky channels to avoid scams. If you suspect a fraudulent call, report it to Sky and Action Fraud UK.

Final Thoughts

If you’re a Sky customer, calls from 08007613372 could be legitimate. However, due to the risk of scams, it’s always best to verify the call through Sky’s official channels.

If the caller asks for sensitive details or makes suspicious claims, hang up and contact Sky directly. Staying informed and cautious can help protect your personal information and ensure a safe customer experience.

FAQs

Is 08007613372 always a Sky contact number?

Yes, but scammers can spoof numbers, so always verify with Sky directly.

What should I do if a call from 08007613372 seems suspicious?

Hang up and call Sky’s official customer service number to confirm if they tried to contact you.

Can I block calls from 08007613372?

Yes, you can block the number on your phone or request Sky to remove you from their marketing list.

How do I report a scam call pretending to be from Sky?

Report the scam to Action Fraud UK and inform Sky customer service.

Does Sky leave voicemails if I miss their call?

Sky may leave a voicemail or send an email, depending on the reason for the call.

Are calls from 08007613372 recorded for security?

Sky typically records calls for training and security purposes, but you can confirm this with their customer service.

How can I ensure I only receive genuine Sky calls?

Always verify calls through Sky’s official website and avoid sharing sensitive details over the phone.